MASTERCLASS

Exclusive for Carriers Only

(Registration closes: Thursday, April 27)

Here’s how DIGIN’s new Carrier Masterclass works:

Select your course, then attend two online classes with your intimate cohort and dedicated instructor before DIGIN.

Meet your cohort and instructor in person for a final half-day class on the first day of DIGIN, plus attend a luncheon with best-selling author and predictive analytics expert Eric Siegal.

We’ll provide a customized agenda that complements your coursework so you get the most from your experience.

Option 1: Building Your Tech-stack Strategy

Instructor

Ellen Carney

Principal Analyst, Application Development and Delivery, Forrester

Insurance technology teams are pivoting from being a utility, cost-of-business function, to a true line of business. With these competing forces at work, we'll dive into what insurtech leaders need to know to pivot their own businesses."

Classes

Class 1 (Virtual): Understanding Your Tech-stack Upgrade
Class 2 (Virtual): Assessing Your Tech-stack Costs and Evaluating Risk and Potential Threats
Class 3 (In-Person): Implementing Your Tech Stack for Customer Satisfaction, Retention and Growth

Why

At the end of this course, you’ll be able to:

Prioritize digital transformation and build a personalized strategy
Define what “costs” look like from development to maintenance to upgrades
Identify risks and cybersecurity threats, and implement a secure framework
Deploy your digital strategy to improve customer service and streamline processes

Option 2: Achieving Innovation Excellence

Instructor

Dr. Peter S. Temes

Founder and President, ILO Institute

Innovation does not need a large research and development budget, it needs motivation and encouragement to fail fast and often.”

Classes
Class 1 ( Virtual): Digital Strategies for Customer-centric Innovation
Class 2 ( Virtual): Partnering with Insurtechs
Class 3 ( In-Person): Emerging Technologies and Next Steps in Forging Strategic Partnerships

Why

At the end of this course, you’ll be able to:

Outline your business strategy for digital innovation
Identify what technologies are needed to further enhance customer experiences
Learn how to collect, analyze and use data for high-impact customer satisfaction
Understand how and why fruitful partnerships with insurtechs can grow your business

Option 3: Total Experience Strategies

Instructor

Susan Holliday

President, SH Advisers

Insurance has traditionally been product focused, but to remain relevant to customers, we need to start from their needs and experience. There is a great opportunity to grow and help close the protection gap for companies which get this right.”

Classes
Class 1 (Virtual): Defining the Digital-first Customer Experience
Class 2 (Virtual): Evolving the User Experience with Technology
Class 3 (In-Person): Creating the Multiexperience

Why

At the end of this course, you’ll be able to:

Better understand CX and EX and implications for insurance industry
Align digital strategy to advance your CX and EX objectives
Take away tools and a method to set the foundation for your company’s CX ambition, from vision to implementation

Masterclass Schedule

Date	Time	Masterclass Courses *Please note you can only attend the classes from your chosen Masterclass course.
Date	Time	Building Your Tech-stack Strategy	Achieving innovation excellence	Total Experience Strategies
Thursday, April 27, 2023	10:00 am - 11:00 am PST	Virtual Class 1	Virtual Class 1	Virtual Class 1
Friday, May 12, 2023	10:00 am - 11:00 am PST	Virtual Class 2	Virtual Class 2	Virtual Class 2
Monday, June 5, 2023 (In-person at DIGIN)	9:00 am - 12:00 pm PST	In-Person Class 3	In-Person Class 3	In-Person Class 3

Reasons to attend

Here’s why the Carrier Masterclass is a transformative VIP education experience:

	Learn from insurtech experts Led by industry experts with decades of experience in insurance technology, you’ll learn the step-by-step process of evaluating, implementing and avoiding possible pitfalls.
	Connect and collaborate with peers Masterclass cohorts have a limited capacity to ensure an intimate, collaborative environment composed of fellow insurance innovators.
	Keynote luncheon Masterclass registration includes lunch with Eric Siegal, best-selling author and Founder of Predictive Analytics World, who will discuss how predictive analytics deliver on the promise of big data.

Keynote Luncheon Speaker

Guest Speaker: Eric Siegel, Ph.D.
Predictive Analytics: Delivering on the Promise of Big Data

The excitement over “big data” has grown dramatically. But what is the value, the function, the purpose? In this keynote, Predictive Analytics World founder and Predictive Analytics author Eric Siegel reveals how predictive analytics works, and the ways in which it delivers value to organizations across industry sectors.

Bonus value: 1-year subscription to Digital Insurance

Get even more value and tap into a culture of innovation year-round with a 1-year subscription to Digital Insurance, included with your Masterclass registration.